We've created this Frequently Asked Questions (FAQ) page based on
all the valuable information our members have been providing since
the inception of my.steamboat.com. It has come to our attention
that many users are frequently asking similar questions. We hope
this FAQ (which will be a work in progress) can help eliminate the
redundancy as well as maintain efficiency and organization of our
content. Thanks to all who have helped to supply the answers to our
most frequently asked questions.
Ticket Refunds - Can we get a refund for unused tickets?
We do not refund unused days unless
someone was injured. This requires a Dr's note and the ticket may
not be skied on after the injury date. There are a couple of
restrictions on this - if it was purchased through a wholesaler or
agent then it most likely is not refundable. If it was purchased
rack rate at the ticket office then we can take care of it with
proper documentation. If it was a pass product - the injury must be
season ending.
Why Do Some Members Have Flags on Their Profile Pictures?
If you see a member that has a
Steamboat favicon (the Steamboat flag icon) on their profile
picture it simply means that they are an employee of the Steamboat
Ski & Resort Corporation. We have a strict policy in place that
states that any employee must make themselves know when posting to
this online community.
Usually kids don't want to wear the hood thing, but carry it in your pocket just in case. If it's really cold once you get on there on the slopes, I'll bet you big money that'll change.
Temps have been great for snowmaking and we definitely have more snow this year than we had last year. I wouldn't worry, we tend to get dumped on in December.
Here's a good article about late starts and how the season turns out.
I have been checking the cameras lately, and there does not appear to be alot of snow on the mountain, and not much in the forecast?
Getting nervous about our trip out December 18th. Anything to worry about?
I agree with the balaclava. If your boys are going to wear helmets, which they should, then you can buy a nice under helmet hat/balaclava, a must in Steamboat. The key to keeping warm on the mountain is layers. (and toe warmers!)
I ski with my boys every January in Steamboat (now 10 & 8) and they wear the whole kit every day since they stay up top most the whole day ... base layer top and bottom, fleece top (& bottom if it's Arctic cold), and down jacket. They used to wear...
Actually, we may book the Ore House, having had a vote from the children!
We skied a couple of years ago at Christmas and it was very cold. Usually we go in March. Thermals are a definite, if it's really cold I'll make the children wear a long sle...