services beyond the call of duty thread

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Permalink Reply by SteveK on December 29, 2008 at 5:41am

That's great. Just another one of the many reasons I love Steamboat so much.

Steve

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Permalink Reply by Kim (mojomom) on December 30, 2008 at 5:37pm

I'd also nominate Fred and the folks that work at the Yurt (I wish I could remember all the names). I demoed skis for several days and these guys and gals are great. Great suggestions and great service, plus just really friendly. I was also impressed with how they treated non-customers. Several times when exchanging skis, people would walk in asking to use a screwdriver or for some advice on minor equipments issue and the Yurt employees always went out of their way to be helpful to everyone.

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Permalink Reply by Marlene on January 1, 2009 at 7:56pm

OK- I have a good one. My husband won't be thrilled with this post but it is worth sharing. He was in charge of collecting the kids at the end of the day - he was riding, they were finishing their lessons. He walks in the door and his face dropped. I said "what's the matter?" He said "you'll never believe what I just did." I said "Oh really, try me." He says he leaned his board and the kids skis up against his car as everyone was getting inside. And then.....drove off! I could believe it. Anyway, since we live about 35 minutes from the resort we were a little concerned. I immediately called Security at the resort. Mike answered the phone and said he would go right over to take a look. Sure enough he called about 15 minutes later and said he found the goods and put them in lost and found for us to pick up next time we were in town. All with a smile I could feel over the phone. However, how could you not smile at that story. My husband seems to be the only one who can't find the humor. :-) So a big giant thanks to the folks in security and especially to Mike. And also to the community and visitors for not swiping our gear. Gotta love Steamboat!

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Permalink Reply by Sian and Nige on April 8, 2009 at 6:11am

hi guys and gals just wanted to pop in before the summer and say thanks for keeping us informed and entertained for the past few months, i dare say we wont be popping on for a while now more than the very occasional look to see whats happening , so cheers to the staff and site guests of steamboat springs .

nige n sian

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